FAQ - Subscriptions

Everything you need to know so you can sign in like a pro.
Contact Information | Benefits | eNewsletter Sign up | Login Issues | Account Information | Billing Information | Discounts
Subscribe to Architectural Record
How do I contact customer service?

Customer Care is available 8 AM - 4:30 PM CST

  • By phone:
    • Toll-Free: (866) 501-7541
    • Outside of USA: (847) 504-8163
  • By email:
How do I contact editorial & advertising?

All editorial and advertising contacts can be found here:
Contact Us.

What are the benefits included with a subscription to Architectural Record?

There are several benefits included with a subscription. We are always thinking of new benefits and expect to add more in the future.

To learn more about the benefits, follow this link:
architecturalrecord.com/record-subscription

I'm a current subscriber, am I eligible to receive the new benefits included with a subscription?

Yes. All current subscribers are automatically enrolled to enjoy all the new benefits available.

To learn more about the benefits, follow this link architecturalrecord.com/record-subscription

How do I sign up for eNewsletters?

Paid subscribers of Architectural Record will automatically receive a selection of member only eNewsletters.

If you are interested in additional free eNewsletters you can sign up at www.architecturalrecord.com/enews.

I'm already a paid subscriber but I can't login to the website.

Create an account using the same email address tied to your Architectural Record subscription.

Use this link to create an account and access the website. Or view our Subscriber Quick Start Guide here.

What if I forgot my password to the website?

Go to www.architecturalrecord.com/password to reset.

If I'm not a subscriber, can I still visit the website for free?

You can read a selection of architecturalrecord.com content for free each month before being asked to subscribe.

For unlimited access, subscription is required.

How do I change my account information such as address, name or email address?

Use this link to update your account information or contact Customer Care.

How do I request a receipt for my order?

As long as an email address is provided at the time of your order, you will receive an email confirmation/receipt of your order.

If you did not provide an email address, please contact Customer Care. AR@omeda.com or By phone: Toll-Free: (866) 501-7541. Outside of USA: (847) 504-8163

What is my expire date?

You can review all of your account information using this link:

Will I be billed monthly or annually?

Depending on which subscription plan you choose, you will be billed either annually or monthly.

Is there a money-back guarantee?

If at any time you are not satisfied with your subscription, simply cancel and receive a refund for your unused subscription balance. 

Do you offer group packages?

Yes. When your whole team subscribes, you get to save. Click here for more information.

Do you offer student discounts?

Yes. A valid .edu email address is required. Click here to subscribe.

How do I renew my subscription?

Login to My Account and renew your subscription.

The latest news and information

#1 Source for Architectural Design, News and Products

SUBSCRIBE